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<!--
$FML: ticket.sgml,v 1.1 2001/06/10 12:58:30 fukachan Exp $
-->
<chapter id="ticketsystem.pmtools.summary">
<title>
Problem Report ��Ϣ�ġ���ΤޤȤ�
</title>
<para>
bug tracking �����ƥ�ȥ����åȥ����ƥ����̯����Ū���㤦�Ȼפ�����
�����ǤϹ��� problem report �Ȥ��������ǤޤȤ�Ƥߤ褦�Ȥ��⤦��
</para>
<para>
<ulink url="http://www.daveeaton.com/scm/PMTools.html">
http://www.daveeaton.com/scm/PMTools.html
</ulink>
�� FAQ �����롣
<footnote>
<para>
<ulink url="http://www.iac.honeywell.com/Pub/Tech/CM/PMTools.html">
http://www.iac.honeywell.com/Pub/Tech/CM/PMTools.html
</ulink>
���Τ��ä���
</para>
</footnote>
�ä�����ΰ����ˤĤ��ƤϤ�����ޤ�����줿����
Free �Τ�Τ⤤���Ĥ����롣
�Ǥ�ͭ̾�ʤ�Τ� GNATS ���⤷��ʤ�����
<screen>
Bugzilla
jitterbug
</screen>
�ʤɤ�ͭ̾����������
debuggs (Debian Bug Tracking System)
�� OpenTrack PTS WREK Wreq (?) �ʤɤȤ����Τ⤢�롣
�ɤ��餫�Ȥ�����ͭ̾�ʤ�Τ�����Υץ��������Ȥ� bind ����Ƥ���
�����������������Ȥ�������褦�ˤ��⤨�롣
</para>
<sect1>
<title>
Call Tracking �� Problem Tracking
</title>
<para>
Call Tracking �ϼ�ˤ��Ҥ��������λ�Ŧ�ˤĤ��Ƥΰ����Ǥ���
�ͤγ�����Ƥȥ��ơ����������ȥ�ݡ��Ȥ�Ԥʤ�ɬ�פ����롣
</para>
<para>
���� Problem Tracking ��
��ȯ�ץ������δ����ʤɤǤ��ꡢ
���δ����оݤˤ�
�������䤵�ޤ��ޤ����פ��ݡ��Ȥ����Ǥʤ���
����ƥ��졼�����䤽�Υƥ��ȤޤǤ�ޤޤ줦�롣
</para>
<para>
�ʤ� Configuration Management �Ȥ���ñ��� Problem Tracking ��
���٤˰��֤��뤬������� CVS �ʤɤΥġ���ϤΤ��ȤǤ��롣
</para>
</sect1>
<sect1>
<title>
status �ǻȤ���ñ�����
</title>
<para>
���Ȥ��� GNATS �Ǥ�
<screen>
open
analyzed
feedback
closed
suspended
</screen>
¾����Ǥ�
<screen>
NEW
ASSIGNED
REOPENED
RESOLVED
VERIFIED
CLOSED
</screen>
�ʤɤ⤢�롣
</para>
<para>
jitterbug ����
<screen>
all
pending
replied
unreplied
</screen>
�ˤ�����Τ���?(�Ǥ����Τ�?)
</para>
</sect1>
<sect1>
<title>
Jitterbug
</title>
<para>
<ulink url="http://samba.anu.edu.au/jitterbug/">
http://samba.anu.edu.au/jitterbug/
</ulink>
�ȡ�
��� simple is best �ظ��ʤ�ΤȤ��������������
WWW �����ե������Τߡ�
(URL �ߤ��狼��Ȥ���)
��Ȥ�Ȥ� samba �� bug tracking ����Ū���饹�����ȡ�
</para>
<sect1>
<title>
Call Center, Bug Tracking and Project Management Tools for Linux
</title>
<para>
<ulink url="http://linas.org/linux/pm.html">
http://linas.org/linux/pm.html
</ulink>
</para>
<para>
���ߤޤ��ޤ����褯�ߤƤʤ�����
</para>
</sect1>
<sect1>
<title>
Perforce Defect Tracking Integration Project
</title>
<para>
<ulink url="http://www.ravenbrook.com/project/p4dti/">
http://www.ravenbrook.com/project/p4dti/
</ulink>
</para>
<para>
���ߤޤ��ޤ����褯�ߤƤʤ�����
</para>
</sect1>
</chapter>
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